That's because the theme license was already activated on this domain http://dev.peter100.de/ and a license can only be used once on a domain (unless it's a test site) as we have mentioned in our documentation area. But no worries about that, I have already removed the test domain activation and you can activate it on your new domain and then proceed with the theme update
P.S: If you still see the old domain on your Product Activation page please just press X, then try to activate your theme again, it should work.
Trying to update from 2.1.4 to 2.3, I receive the msg "This domain is not permitted to download the update" in my backend.
Any idea how to solve this?
Thank you.
screenshot
Hi Peter,
That's because the theme license was already activated on this domain http://dev.peter100.de/ and a license can only be used once on a domain (unless it's a test site) as we have mentioned in our documentation area. But no worries about that, I have already removed the test domain activation and you can activate it on your new domain and then proceed with the theme update
P.S: If you still see the old domain on your Product Activation page please just press X, then try to activate your theme again, it should work.
(view on new page)
Best regards,
Laborator Team
Dear Art,
Worked like a charm, had to de-and re-activate, though. It was this setting that I went looking for yesterday. Thanks for helping! :*
You're welcome Peter, that's not something that can be done from the user itself as I have to deactivate the license on our system first.
Have a great week!
Best regards,
Laborator Team