I noticed that even tho the pictures look good on the thumbnail, some of the display pictures are missing the bottom part when clicking on the + symbol to expand the picture. I am attaching an image for reference.
Is there a way to fix this without having to re-upload all the pictures? we have over 3000 products in stock at the moment and it would take a long time to review all pictures to make sure they load properly.
Can you please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
Hello,
I noticed that even tho the pictures look good on the thumbnail, some of the display pictures are missing the bottom part when clicking on the + symbol to expand the picture. I am attaching an image for reference.
Is there a way to fix this without having to re-upload all the pictures? we have over 3000 products in stock at the moment and it would take a long time to review all pictures to make sure they load properly.
Hi there,
Can you please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
Thanks!To include your credentials click Insert Credentials button in editor toolbar. (See how)
Hi there,
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
Thanks!