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  Public Ticket #1525602
cant install demo content like you show me befor i buy
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  • thangduongminh started the conversation

    hello, i cant install layout of this theme like demo content, pls help me fix it, tell me how can i install this theme beauty like demo content, thanks so much.

    {"wp":{"use":false,"adminUrl":"","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

  •  1,559
    Laborator replied

    Hi there,

    Please specify what kind of issues you had while trying to import the demo content, any error and what type of error so it will be easier for us to know where is the source of the problem.

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team


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  • thangduongminh replied

    hello :)  ,
    can you tell me how can i dispose the pages on the website like i want dont dispose from A to B

  • thangduongminh replied

    hello,
    the kalium theme dont support for vietnamese, how can i fix it, my website font was broke? pls help me! thank you!

  •   thangduongminh replied privately
  • thangduongminh replied

    i fixed... :) 

  •  1,559
    Laborator replied

    Hi there,

    Happy to hear you have fixed the problems you had, next time when creating a ticket please specify what is the problem instead of doing many replies with no explanation. One longer ticket but explained is better than many short text tickets which don't explain anything.

    Best regards,
    Laborator Team


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  • thangduongminh replied

    excuse me, sorry because iam a new guy in design website, so i ask you many many time

    can you tell me:
    +/ how can i dispose the menu on header with my method dont dispose like A to B method

    +/ and tell me how i change the logo of link facebook, instagram... on footer, not square like this picture

  •  1,559
    Laborator replied

    Hi again,

    1. The logo you are using is extremely long for a logo and that is why the menu is dropping down, there are two options 

    • to make the logo shorter in width
    • use nested menus, make the menu with submenus so you will have space to store your links.

    2. I need to login and see what the problem is, but your login credentials don't seem to be working anymore.

    P.S. Please create a new ticket for new questions instead of posting them here.

    Best regards,
    Laborator Team


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  •   thangduongminh replied privately
  •  1,559
    Laborator replied

    Hi there,

    This problem is being caused by a 3rd party plugin (Easy Google Fonts) which you have installed, and it is not supported by our theme. Please check always the plugins you install since the ones that are not supported can cause these kind of issues, see supported plugins.

    Best regards,
    Laborator Team


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