Okay
  Public Ticket #1520198
button of woocommerce as buy, shop list
Closed

Comments

  •  2
    Maurizio started the conversation

    I have OXYGEN lates 4.7.3 and WooCommerce 3.3.4 and WP 4.9.4 - site is coming soon now. I use test OXYGEN and make some test with WooCommerce and the button were visible. since 2 days i cannot see buttons of the shop, cannot BUY or others.

    Please note that iif a change theme and use STOREFRONT the buttons return be visible.

    How restore button? I am not a big expert so please clarify.

    Thanks, regards

  • [deleted] replied

    Hi Maurizio,

    Oxygen is not compatible with WooCommerce 3.3 for the moment. We are updating our themes and the Oxygen theme will be updated next month too.

    You can downgrade to WooCoomerce 3.2.6 using the WP Rollback plugin until we release theme updates that support WooCommerce 3.3 (learn more).

    Thanks for your understanding!

  •  2
    Maurizio replied

    Dr Ylli thanks, i have done rollback to 3.2.6  , all went OK but issue remain.

    Please note that i make a new complete fresh installation only 10 days ago and i had wp 4.9.4 with OXYGEN 4.7.3 and woocommerce installed were 3.3.3 and buttons for BUY / account / shopping list and other are working good.

    So i do not made important changes, so cannot understand how to solve.

    If you can help me... after downgrade to 3.2.6 i try to up till 3.3.3 (last just installed working) but without success.

    Regards Maurizio

    (please look that storefront is working... !!)

  • [deleted] replied

    Hi Maurizio,

    Thanks for your response.

    Can you please tell me exactly for what buttons are you talking because I'm afraid that I can't perfectly understand your question.

    A screenshot with the marked item would help me.

    Also please share your Wordpress credentials here, because I need to login to your site and test this issue.

    To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.

    Thank you!

  •   Maurizio replied privately
  • [deleted] replied

    Hi Maurizio,

    I saw that you where using the latest WooCommerce 3.3.3 so I rolled back your WooCommerce version to 3.2.6 (Video: https://d.pr/v/BMbjPb).

    Please don't update this plugin until we offer a new update that will support the latest version of WooCommerce. We are currently updating other themes and we will update Oxygen too.

    Also your Add to cart buttons where not working because you activated Catalog Mode, i disabled it and now everything is okay. Video: https://d.pr/v/beQLqO.

    Have a nice weekend!

  •  2
    Maurizio replied

    Very nice support Mr Ylli, i need to know complete functions of the shop... i will check and learn them to operate as well.

    Many thanks again

    Happy easter day and regards

    Maurizio

  • [deleted] replied

    Glad to hear that Maurizio

    P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.

    A huge thank you from Laborator in advance!

    Have a great weekend!

  •  2
    Maurizio replied

    I did 5 star.

    Please can you tell me about Demo content install.... is a personalization again ? because i read "operation is irreversible"   it you kindly link me a help or information thanks again

  • [deleted] replied

    Hi Maurizio,

    Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.

  •  2
    Maurizio replied

    Hi please i wanto to know if i have been notified of an update of my theme OXYGEN , you say do not update woocommerce till now OXYGEN will become compatible con latest Woocommerce. 3.3.5 

    How can i check these notices ? DO I receive in my wordpress site settings? i have added my Oxygen to wordpress in Envato market ... please confir thanks regards

    Maurizio


  • [deleted] replied

    Hi Maurizio,

    From the screenshot I can see that you have connected Envato Market with your account, great. Now when any Oxygen update is your you will see the update on your Wordpress updates tab (as you see for the plugins).

    Also If you don't want to miss any of your theme updates and want to be informed, please don't forget to enable this option:


    (view on new page)

    so when the update it's ready you will receive an email if you have enabled "Get notified by email if this item is updated" from your Downloads tab.

    Have a great day!

  •  2
    Maurizio replied

    OK many thanks , i already checked  for update on envat oaccount to be notified. 

    and connected also with token on wordpress.

    Ok tks and bye... Maurizio