In "My-account" of Kalium, it seems lack of "/my-account/" in the linkage.
Dashboard > "" homepage Orders > ec2home.cloudawa.com/orders (404) Save changes > homepage etc.
Currently I'm using "Simple 301 Redirect" plugin to change "customer-logout" to "/my-account/customer-logout" etc.
However, it can't solve the problem completely. E.g. view-order/xxx can't be redirect, "Save changes" of "/my-account/edit-account/" can't go to Dashboard but homepage.
Couldn't understand what the real problem is, but I'll have a check.
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Can you explain in details what is not working and what you are trying to achieve, please try writing as clear as possible with right formatted text also.
Can you please share your site credentials here (super admin privileges and not simple user), because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Can you please update the theme to 2.3.3 since you are using an old version of the theme. Instructions on updating the theme and premium plugins can be found here.
Thanks. It returns error that domain is not supported. I purchased more than 1 copies and 100% sure coming on I will purchase dozens for an e-Commerce solution. What should I do?
Now I have regenerated all the pages from the beginning, can you retry by doing any test order.
You have so many plugins which are not even listed as supported by our theme, so any of them can be causing your these kind of problems. Also please update the WPML plugins which need to be activated when trying to update.
Hi there.
In "My-account" of Kalium, it seems lack of "/my-account/" in the linkage.
Dashboard > "" homepage
Orders > ec2home.cloudawa.com/orders (404)
Save changes > homepage
etc.
Currently I'm using "Simple 301 Redirect" plugin to change "customer-logout" to "/my-account/customer-logout" etc.
However, it can't solve the problem completely. E.g. view-order/xxx can't be redirect, "Save changes" of "/my-account/edit-account/" can't go to Dashboard but homepage.
What should I do?
Thank you.
Hi there,
Couldn't understand what the real problem is, but I'll have a check.
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Best regards,
Laborator Team
Hi there,
Can you explain in details what is not working and what you are trying to achieve, please try writing as clear as possible with right formatted text also.
Here is an explanation about these WooCommerce pages and how you can manage them.
Best regards,
Laborator Team
Hello?
All the links in /my-account/ miss out, eg suppose clicking "Dashboard" will go /
i tried another installation (clean one)
i just wonder if it is related to WPML? I have WPML installed
something like this:
https://wpml.org/forums/topic/woocommerce-endpoints-not-working-and-always-redirecting-to-wrong-page/page/3/
Hi there,
The links of the Dashboard seem to be working, except the view order:
https://d.pr/v/HsbCjN
Can you please share your site credentials here (super admin privileges and not simple user), because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Best regards,
Laborator Team
Hi there,
Can you please update the theme to 2.3.3 since you are using an old version of the theme. Instructions on updating the theme and premium plugins can be found here.
Best regards,
Laborator Team
Thanks. It returns error that domain is not supported.
I purchased more than 1 copies and 100% sure coming on I will purchase dozens for an e-Commerce solution. What should I do?
Hi I have updated the theme but seems the dead link problem of "my-account" still exists. When I click "view-order" and "view" it is just 404.
Maybe WPML is the problem?
Further more I updated the them from 2.1.3.3 to this 2.3.3
seems a lot of layout suddenly change!!
Can you tell me what is the change between these 2 versions? So that my people can tweak the CSS again.
Hi there,
You have to licenses:
Let's get back to the real problem:
(view large version)
Now I have regenerated all the pages from the beginning, can you retry by doing any test order.
You have so many plugins which are not even listed as supported by our theme, so any of them can be causing your these kind of problems. Also please update the WPML plugins which need to be activated when trying to update.
Best regards,
Laborator Team