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  Public Ticket #1501991
[ErrType: typolab] Typography file doesn't contain valid export code!
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Comments

  •  1
    sloupe started the conversation

    Hi There,

    I am trying to import the demo content from the fashion theme and it doesn't import the typography. I have check with my hosting provider and all the limits are set even higher than your recommendations.

    Can you help?

    Thank you

    Mauro

  •  1,038
    Ylli replied

    Hi Mauro,

    I can import Typography manually for you maybe.

    Can you please share your Wordpress credentials here, because I need to login to your site and do that.

    To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.

    Thanks!

    Kind regards,
    Ylli


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  •   sloupe replied privately
  •   sloupe replied privately
  •  1,038
    Ylli replied

    Hi Mauro,

    I tried to import demo-content for you with 1-click option but it failed. I checked your PHP limits and they seems to be fine. I don't know what server limit is causing this but I decided to

    I just installed Fashion demo content for you manually and all seems to be fine now

    Kind regards,
    Ylli


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  •  1
    sloupe replied

    Hi Ylli,

    Thank for your help. Although as we are testing the theme before to make any decision whether to use it or not I will probably need to redo this process a few time. Is there a way to manually upload the Fashion Demo on my own?

    Thanks

    Mauro

  •  1,038
    Ylli replied

    Hi Mauro,

    It is possible but it is a little bit difficult for you to do that. So if you need to upload another demo again, please write on this ticket and I will try to do that for you and also record a video.

    It a troublesome process but don't worry.

    Kind regards,
    Ylli


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  •  2
    watieralice replied

    Hi Ylli, 

    I have the same problem, can you help me too? 

    Thanks, 

    Alice

  •  1,038
    Ylli replied

    Hi Alice,

    This ticket is created by another user. Kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread.

    Kind regards,
    Ylli


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