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  Public Ticket #1500041
Error message on blog thumbnails
Closed

Comments

  •  1
    poneysauvage started the conversation

    Hello,

    since the 2 last updates, the last 3 blog posts thumbnails won't load. Instead I've got this error message :

     Warning: Division by zero in /homepages/43/d682426648/htdocs/clickandbuilds/jeromebouvier/wp-content/themes/kalium/inc/classes/core/kalium-images.php on line 296

    I've tried to regenerate the thumbnails with the tool 'Regenerate Thumbnails'. No success.

    I've also tried to delete the the thumbnail image / update / set it back / update. Same result.

    Thank you in advance.

    Cheers,

    Jerome

  • [deleted] replied

    Hi Jerome,

    Can you please share your Wordpress and FTP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Thanks!

  •   poneysauvage replied privately
  • [deleted] replied

    Hi there,

    It seems that Yoast or Jetpack plugin is causing this issue. If the problem happens again please disable Yoast and check if the same issue is happening again. If yes, then disable the Jetpack plugin.

    If you detect that the Jetpack is causing this issue, please activate this plugin again and connect it.

    P.S: On your System Status page I saw that some of your PHP limits are lower than Wordpress and Kalium theme (modern themes) require. 


    (view on new page)

    Please read this article WordPress and Kalium Server Requirements to learn more.

    Thanks!

  •  1
    poneysauvage replied

    Ok, I'll try that thank you for quick answer !

    Have a good day !

  • [deleted] replied

    Glad to hear that

    P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.

    A huge thank you from Laborator in advance and have a great week!

  •  2
    dpc313 replied

    Hi there,

    Same problem here. Deactivated Jetpack : it works again. Reactivated and reconnected Jetpack : problem comes back. Interstingly enough, the bug causes all thumbs from the past month to crash BUT those which post features a gallery in it.

    I tried changing the hovering icon mentioned in the other tickets submitted on this matter but it did not change anything.

    Regards,


  • [deleted] replied

    Hi dpc313,

    Kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread.

    P.S: When you wrote your ticket please write that you want a response from Arlind and he will investigate your problem.

    Will set this ticket as solved from here.

  •  2
    Jayson replied

    Hello I am having the same problem with the same error over post thumbnails. 

    Warning: Division by zero in /home/legostud/public_html/wp-content/themes/kalium/inc/classes/core/kalium-images.php on line 296

    I have not changed anything for this to happen. I searched online for an answer and I found hundreds of sites that use Kalium that are having this problem with their thumbnails!

  •  2
  • [deleted] replied

    Hi dpc313,

    We have managed to fix this issue by replacing one file in core classes of Kalium. The fix will be available in future updates as well. To fix this issue (if you have another Kalium site) do the following:

    Download this file and replace it in this directory (of the theme): /kalium/inc/classes/core

    Will set this ticket as solved from here.