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  Public Ticket #1499851
Blurry Thumbnails since update
Closed

Comments

  •  4
    David Attewell started the conversation
    March 12, 2018 at 4:28am

    Hey,

    We recently updated our theme and noticed that the thumbnails have become blurry on the product page only. 

    I have reverted back to a previous wordpress update as suggested on your page but the thumbnails are still blurry.

    In the related URL i have pasted a link of a product where the thumbnail images are blurry. Do you know if there is a quick fix for this or do we need to revert back to a previous backup?

    Thanks,

    Dave

  •  1,561
    Laborator replied
    March 12, 2018 at 9:50am

    Hi Dave,

    That's because you have updated to WooCommerce 3.3.3 which is still not supported by the theme and for what we are currently working on. 

    You can downgrade to WooCoomerce 3.2.6 using the WP Rollback plugin until we release theme updates that support WooCommerce 3.3 (learn more).

    After rolling back do not forget to regenerate all your images so they won't be blurry.


    Best regards,
    Laborator Team

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  •  4
    David Attewell replied
    March 12, 2018 at 12:08pm

    Hey Art,

    Ok no worries, I have downgraded and reloaded thumbnails and all ok.

    Thanks for the quick reply.

  •  1,561
    Laborator replied
    March 12, 2018 at 3:04pm

    Happy to hear that David

    Best regards,
    Laborator Team

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