Okay
  Public Ticket #1499470
Expiration date not specified
Closed

Comments

  •  1
    PamARCS started the conversation

    Hello,

    We recently installed Kalium and ever since we have been having problems with the website being slow or crashing.

    I just run a gtmetrix search on my website and for some reason, even tho we installed Kalium less than a week ago we seem to be having a lot of coding issues with it. 

    I am also finding that products are not loading on features like "insert single product by ID or SKU"

    I am attaching a list of errors that are showing up at the moment.

    I see some of them are plugins but most of them are issues with kalium of plugins like the slider that comes with it.

    Any idea how can this be fixed? most errors are about "expiration date not specified" - which is odd since we just purchased the theme and got it installed by one of the Studio professionals.


    Any help would be appreciated.

  • [deleted] replied

    Hi PamARCS,

    1— For the first question "insert single product by ID or SKU". Art has responded to your ticket https://laborator.ticksy.com/ticket/1499497. Please don't post the same question multiple times.

    2— About the site performance. 

    Expiration date is a thing that is not a matter of a theme or Wordpress but how your server is configured. For more informations please read How to speed up my site article.

    Will set this ticket as solved from here.