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  Public Ticket #1496384
Double clic on portfolio
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Comments

  • darepixel started the conversation

    Hi there,

    I bought Kalium and I'm very happy about it.

    The problem I have is also a problem you can check on your demo page : it needs a double click on a portfolio item to open the project page :

    https://demo.kaliumtheme.com/main/portfolio/

    What could be the solution?

    Than ou in advance for your answer.

    Charles

  • [deleted] replied

    Hi Charles,

    I just tried that and I can't replicate this problem because this is not happening on my end (see Video).

    Please check if you are using any plugin on your browser that is causing this issue also try on a private (incognito) window.

    You can check with another browser too.

    Have a nice weekend!

  • darepixel replied

    Hi Ylli,

    Thank you for your reply.

    That's true there is no problem hen ou click right on the title, but most of the visitors are clicking in the middle of the square. And on the square ou need 2 clicks to open the project. So the problem still here.

    Thank you in advance for our help,

    Charles


  • [deleted] replied

    Hi Charles,

    I just tested this again (now clicking in middle) and everything is working as it should. To prove that to you I recorded another video https://d.pr/v/DrBXba.

    Thanks for your understanding!

  • darepixel replied

    Hi Ylli,

    Here is a test from your demo page. Don't have a visual click but e very nice sound effect :)

    The test was made on Chrome and Firefox, with and without adblocker.

    I finally tried on Edge and it works on this browser.

    I can't really understand the cause of the bug.


    Kind regards,

    Charles

  • [deleted] replied

    Hi Charles,

    Please try the same on a different device that doesn't have Chrome extensions or disable extensions on your Chrome browser, or test this on a incognito mode. This is happening only on your end. We have tested this many times and none of our 20k clients haven't reported anything like this.

    Thanks!