I made the update on kalium 2.3 this morning and the contact form is no more accessible.. I just see the shortcode. It seem's that WP backery doesn't offer the form builder anymore..
Not sure but seems that WPBakery is installed but not active, can you please check if WPBakery is active for more instructions please consider reading the article we wrote about Installing and Updating Premium plugins.
If you are still facing the issue, please consider sharing with us your sites WP Credentials.
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That happened because you have updated your WPBakery Page Builder (formerly Visual Composer) plugin to version 5.4.6. This update of the plugin was released yesterday, so after we updated Kalium to version 2.3.
We will release Kalium 2.3.1 very soon and that update will include and support WPBakery Page Builder 5.4.6.
Now the problem is solved because you have updated the WPBakery Page Builder plugin to version 5.4.7 that they released today with this bug fixed.
Hi,
I made the update on kalium 2.3 this morning and the contact form is no more accessible.. I just see the shortcode. It seem's that WP backery doesn't offer the form builder anymore..
What can I do ?
Thanks,
Hi there,
Not sure but seems that WPBakery is installed but not active, can you please check if WPBakery is active for more instructions please consider reading the article we wrote about Installing and Updating Premium plugins.
If you are still facing the issue, please consider sharing with us your sites WP Credentials.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Thank you.
Hi there,
Glad to hear that!
That happened because you have updated your WPBakery Page Builder (formerly Visual Composer) plugin to version 5.4.6. This update of the plugin was released yesterday, so after we updated Kalium to version 2.3.
We will release Kalium 2.3.1 very soon and that update will include and support WPBakery Page Builder 5.4.6.
Now the problem is solved because you have updated the WPBakery Page Builder plugin to version 5.4.7 that they released today with this bug fixed.
So this was not a theme issue
Have a nice day!