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  Public Ticket #1494961
Comment submit box missing on posts
Closed

Comments

  •  3
    pmcv started the conversation

    For some reason there is no submit button for comments on posts. I think I have enabled every option I can for comments but still no way to actually "submit" a comment. I changed the theme to default 2017 in WP and the Post Comment box appeared under comments but disappeared when I reverted to the Kalium theme.

    Any help would be very welcome. Thank you Patrick

  • [deleted] replied

    Hi there,

    Please consider reading the article we wrote about Blog post Options, in this section you will find instruction how to make comment block visible. The name of option is Blog post comments visibility.

    Thank you.

  •  3
    pmcv replied

    Hi Eroll,

    Thank you for getting back to me, I have tried that to no effect, see attached screen grab of the blog settings. It is odd that the comments post button works when I change the them to the WP 2017 theme but the option disappears when I revert back to the Kalium theme.

    Any other ideas? Thanks Patrick

  • [deleted] replied

    Hi there,

    Can you consider updating the Kalium to recent version and believe the situation will be fixed. If you need any instructions please consider reading the article we wrote about Updating the Theme.

    Thank you.

  •  3
    pmcv replied

    Hi Eroll,

    Thank you tried that and the submit button is still not showing. I attach screen grabs showing:

    1. What is happening on the posts comments box
    2. The Theme version installation comfirmation
    3. Blog settings
    4. the WordPress version

    Any other ideas?

    Many thanks Patrick

  •  3
    pmcv replied

    Hi Eroll,

    I have had another think about this and tried it with Firefox as well as Chrome. They both have no submit button but the Firefox has correctly put in the required fields of name / email and website, Chrome ignores that. 

    If I change the theme to the WP 2017 it all works fine in Firefox with visible submit button and the required fields but misses post comment button in Chrome.

    I have attached screen grabs as follows:

    1. Chrome version - no required fields no post comment button
    2. Firefox version - required fields but no post comment button
    3. Chrome with 2017 theme active - missing required fields but does have post comment button
    4. Firefox with 2017 theme active - has required fields and post comment button

    Hope this helps.

    Thanks Patrick

  •  3
    pmcv replied

    Hi Eroll,

    I think I have found the problem. It seems to be in the CSS where for some reason the comment_form input is set to transparent. I have commented that bit out and it seems to work now.

    /* Fields: Remove White Background
    .contact-form input,
    .comment-form input {
    background-color: transparent;
    } */

    Odd that there doesn't seem to be any obvious way of setting this via the theme settings or anything in the documentation that I could find.

    Any thoughts on this.

    Regards Patrick

  • [deleted] replied

    Hi Patric,

    I went to your blog posts to see how comment form looks like, please see the image below to see situation from my Google Chrome ( MAC ) :


    (view large version)

    I think you are running issue with Browser Cache and Skin Builder, inputs are not clearly visible due to changes on Skin Builder try out to make some changes, as per required fields I have same situation for all browser.

    Thank you.

  •  3
    pmcv replied

    Hi Eroll,

    Thank you for helping me through this, I think what is happening is that for some reason the CSS sets the back-color:transparent (in bold below), if I comment this out the comment-form correctly picks up the link colour from the modified theme, which makes sense. Strange behaviour really and one that I couldn't see documented anywhere so perhaps somethings for others to be aware of.

    /* ===========================================================
    User CSS modifications
    =========================================================== */
    .example {
      color: red !important;
    }

    /* Footer: Margin */
    .site-footer .footer-widgets {
    margin-bottom: 5px;
    }

    /* Fields: Remove White Background 
    .contact-form input,
    .comment-form input {
    background-color: transparent;
    } */

    /* Services: Add Padding on Mobile */
    @media only screen and (max-width: 768px) {
        .no-margin-desktop .vc_column-inner {
            padding-left: 15px !important;
            padding-right: 15px !important;
        }
    }

    Many thanks for your help on this problem think we are there for the time being, hopefully the change above doesn't cause other problems.

    Best regards Patrick

  • [deleted] replied

    Hi Patrick,

    Custom Skin has some limits doesn't have so many inputs due to minimalist style, well i don't thing this will have side effect but if you still face any issue around let us know.

    I'm glad to hear that

    P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.  A huge thank you from Laborator in advance and have a great week!


    Will set this ticket as solved from here.


    Thank you.

  •  3
    pmcv replied

    Hi Eroll,

    will do and thank you for your help in getting me to the answer.

    Best regards patrick