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  Public Ticket #1491569
Fatal Error after installation
Closed

Comments

  • Alfa started the conversation
    March 5, 2018 at 1:48pm

    Once installed the theme WP gives me the following error:

    Fatal error: Call to undefined method WPSEO_Options :: get_option () in /web/htdocs/www.rouletteagency.it/home/wp-content/themes/kalium/inc/laborator_filters .php online 1221

    {"wp":{"use":false,"adminUrl":"http://www.rouletteagency.it/wp-admin","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

  • [deleted] replied
    March 5, 2018 at 2:07pm

    Hi Alfa,

    Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.

    Thanks!
  •   Alfa replied privately
  • [deleted] replied
    March 6, 2018 at 9:55am

    Hi Alfa,

    I think that the problem happened because of your third-party plugins. Can i please reset your Wordpress installation and try to Install our theme on your Wordpress?

    If yes then:

    — Please tell us what demo I can install for you.

    — Please send us your FTP credentials too.

    Thanks!

  • Alfa replied
    March 6, 2018 at 10:21am

    Ok thanks but now I have made a backup and I do everything .. I reinstall WP and then KALIUM

  • [deleted] replied
    March 7, 2018 at 8:27am

    Hi Alfa,

    Ok then, this is a great news

    Have a great day!