Okay
  Public Ticket #1487595
vimeo borders
Closed

Comments

  • Christian_cbbb started the conversation

    hey there :-) 

    When you will have a look at my page I'm constructing right now, you can recognize the problem i have at the moment. 

    I will describe as good i can in English:

    Problem is in the background. On the starting page is a slider, when you come on the page the background fade in to the cover picture. From there it will switch to a Vimeo link for fullscreen video background. the cover picture works fine but when it switch to the video the video becomes at the top and the bottom a border. 

    I think it is a problem of your coding but maybe i just don't see what I'm doing wrong.

    Please help me to get rid of this little border. 

    Thank you,

    Christian

  • [deleted] replied

    Hi Christian,

    This is happening on the Revolution Slider or the video that you have selected have those borders. 

    We don't provide support for third-party plugins that we offer on our theme but we help our clients on a easy question.

    Can you please share your Wordpress credentials, because I need to login to your site to test this issue, and see if i can solve this for you or not.

    To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.

    If I can't help you on this question then the easiest way is to write directly on the Revolution Slider support (more info).

    Thanks and have a great weekend!