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  Public Ticket #1483200
After changing my website in https police doesn't appear correctly
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  •  1
    arianemariane started the conversation

    When I build my website with your kalium theme  my url wasn't https. Now that I transferred to https the Raleway font I choose as my custom font has diapeard. Even so it's still in my option on Laborator all my ages have sxitch to another font I and even the layout has changed. Any suggestions how I can get back to Raelway?
    Thanks, 

    Ariane  

    {"wp":{"use":false,"adminUrl":"https://www.arianemariane.fr/wp-admin","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

  • [deleted] replied

    Hi Ariane,

    Please consider checking the WP URL and Site Address then we will see the Font Issue, also consider saving again the permalinks.

      

    (view large version)

    Thank you.

  •  1
    arianemariane replied

    Thanks Eroll

    I checked the settings - everything's ok. I don't know how I save the permalinks?  I opened some pages and updated these but no change...  

  •  1
    arianemariane replied

    here my permalinks

  • [deleted] replied

    Hi Ariane,

    Can you provide us with Wp Credentials, we have to look from close view. Your information is safe (private) in this thread. 

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Thank you.

  •   arianemariane replied privately
  • [deleted] replied

    Hi Ariane,

    Can you make the user Admin, please?

    Thank you.

  •  1
    arianemariane replied

    my fault, sorry - it's done

    Greetings,

    Ariane

  • [deleted] replied

    Hi Ariane,

    I wasn't able to fix your issue, I will assign the task to Dev Team to help your with it. Please be patient until they will be available to fix the issue.

    Thank you.

  •  1
    arianemariane replied

    thanks Eroll for checking. I just saw that the problem isn't the police only - all changes I do in my Kalium theme in backoffice don't show up on in my frontoffice anylonger... I just wanted to change my blog announcement. Once saved I saw it doesn't appear in FO.

  • [deleted] replied

    Hi there,

    Problem was happening because you had multiple fonts (the same fonts) installed, and a lot of them where using the same selectors. I deleted your fonts and I installed the Relaway font to show on your entire site and now the problem is fixed.

    Have a great day!

  •  1
    arianemariane replied

    Huge thanks Ylli!

  • [deleted] replied

    Glad to hear that Ariane

    P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.

    A huge thank you from Laborator in advance and I wish you a great weekend!