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  Public Ticket #1463978
Slider Revolution timming
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  • FROM-SCRATCH started the conversation

    Hello,

    Im using the 2.2 version of Kalium.
    At the homepage i put an Slider Revolution withe an Vimeo video, the time between the Cover image and the video is too long - 3 to 5 seconds.
    Instead of the inmediate start of the video you can see an black image and sometimes an image of an Formula 1…
    I tryed too do it twice but i still have the same problem.

    Do yo know where is the problem ?

    Thanks a lot
    Best regards,

  •  1,560
    Laborator replied

    Hi there,

    Even though we are not responsible for how the Revolution Slider slides are shown since the support does not include plugin support also, I would like to see what your real issue is and see if I can help you on it.

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team


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  •   FROM-SCRATCH replied privately
  •  1,560
    Laborator replied

    Hi there,

    I changed the way the video is shown, now it seems to be a little bit faster even though it takes some time to load the video which is the same as in our demos.

    Best regards,
    Laborator Team


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  • FROM-SCRATCH replied

    Hello Art,

    I made some tests and the problem comes from Vimeo. I put a Youtube video instead and it works perfectly. So I'm going to put the Vimeo video into Youtube and see if the result is better…
    Thanks anyway for your help.

    Best regards,

  •  1,560
    Laborator replied

    Hi again,

    Happy to hear that then, have a great day

    Best regards,
    Laborator Team


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