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  Public Ticket #1462293
Brands Menu It's gone
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Comments

  • agenciaevidence started the conversation

    My Brands Menu it's gone, how put back?

  • [deleted] replied

    Hi agenciaevidence,

    Can you please share your Wordpress credentials here, because I need to login to your site and test this. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

  •   agenciaevidence replied privately
  • [deleted] replied

    Hi agenciaevidence,

    1— Fixed https://d.pr/v/ZLIV25. Actually this was not a problem but there was not selected any menu.

    2— We don't have any issue like this on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.

    Have a great weekend!

  • agenciaevidence replied

    I found the plugin, it's the WPBakery Page Builder, when it's active the error starts, and this occurs in google chrome, the Edge works fine.

  • [deleted] replied

    Hi there,

    This is not happening to me even that the WPBakery plugin is active, for more please see this video https://d.pr/v/LskFnp.

    Thanks!