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  Public Ticket #1432587
Conflict with the theme and BB Press plugin
Closed

Comments

  • dinja89 started the conversation
    January 15, 2018 at 4:06pm

    Hi dear support,

    we have installed BB press plugin on the build version of the website for one of our clients and there's some conflict between the theme and BB press plugin. 

    If we use the shortcodes to place it on some page:

    http://jadran.paprikart.rs/forum-test/

    It shows list of forums but once you try accessing some forum it shows empty page:

    http://jadran.paprikart.rs/forums/forum/muske-carape/

    Also, the default forum page is not working:
    http://jadran.paprikart.rs/forums/

    We already tried disabling all the plugins to rest assured that plugin conflict is not making some conflict there and it’s still not working.

    WP version 4.9.1.

    I know thisis a 3rd party plugin but can you please take a look at it and advise?

    Thanks in advance!

    {"wp":{"use":false,"adminUrl":"","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

  • [deleted] replied
    January 16, 2018 at 9:37am

    Hi dinja89,

    I see the problem here, however I am not able to provide any help if I cannot login to your WordPress as admin and check where is the problem.

    Can you please give me your WP credentials so I can check the issue and provide any possible solution.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

  •   dinja89 replied privately
  • [deleted] replied
    January 18, 2018 at 9:44am

    Dear dinja89,

    I have managed to fix this by replacing page.php file and now the forum shows properly:

    http://jadran.paprikart.rs/forum-test/

    You can navigate via forum pages now. The fix will be included in the upcoming updates as well.