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  Public Ticket #1432215
Loading picturs for my web site
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Comments

  •  6
    Sarit456 started the conversation

    I am trying to load picturs for the Media Library and at the past days i am getting an error message: {PICTURE NAME} HTTP error.

    There is picturs that can be load and other that cannot.

    Can you help me about that problem?

    {"wp":{"use":false,"adminUrl":"rttravel.al-ma.co.il/wp-admin","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

  • [deleted] replied

    Hi There,

    Could you try to clear browser cache and see if it gets fixed, or try another browser i tried two images you will see when you go to Media Library dashboard and it worked. Can you check the Size of image to not be larger then 1MB.

    Thank you.

  •  6
    Sarit456 replied

    Thank you Eroll,

    I have try to check Crome chache cleaning and another browser... 

    For the picturs, is it possible to get picture resolution also for I have 2 picturs with the same resolution one of the picturs can be load and the second cannot

    Thank you,

    Doron

  •  6
    Sarit456 replied

    Dear Eroll,

    This is the picture that i like to upload to my site, as you can see it not so big in size

  • [deleted] replied

    Hi there, 

    Server just can not handle the file size I have scaled down the size and resolution and it worked, you should consider updating the Server Configuration consider contacting your hosting company or maybe you know how to change the PHP Max Input Vars, cause everything what we mostly required from our clients to change on Server Configuration according to our documentation WP and Kalium Requirements.

    Thank you.

  •  6
    Sarit456 replied

    Dear Eroll,

    Thank you for your answer. I have Transfer all my domains from HostGator to SiteGround yesterday, as i can see SiteGround`s service is better then HostGator`s. I will ask them to check your equirements.


    Thank you and have nice and plesent day!!!

    Doron Zamir

  • [deleted] replied

    Hi there,

    I'm glad to hear that

    A huge thank you from Laborator in advance and have a great week!

    Will set this ticket as solved from here.

    Thank you.