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  Public Ticket #1425931
doesn´t update the cart
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  • nicofrenchy started the conversation

    I don“t update the cart when changing the product number

  •  1,560
    Laborator replied

    Hi nicofrenchy,

    We didn't have any problem with this, and none of the users has reported this as an issue, have you checked which plugins you are using as they may be causing this trouble, start by disabling the plugins you have manually installed to see where the problem may be coming from.

    If you can't find out where the issue is coming from, please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team


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  •   nicofrenchy replied privately
  •  1,560
    Laborator replied

    Hi nicofrenchy,

    Please include your site URL too, it is missing in the credentials you posted here.

    Best regards,
    Laborator Team


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  •   nicofrenchy replied privately
  •  1,560
    Laborator replied

    Hi there,

    I checked the cart in your site, and the problem is not coming from the theme or plugins, you have set the stock to 1 and so it won't add more as there is no more Camiseta Catedrales zafiro in stock:


    (view large version)

    You can try other products and you will see that the problem is not coming from the theme.

    Best regards,
    Laborator Team


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