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  Public Ticket #1420789
Cannot modify features shortcode
Closed

Comments

  • phonylux started the conversation
    January 4, 2018 at 7:50pm

    Hi,

    I cannot modify the feaures shortcode, after adding them to my page, I try to modify it but the window stays blank, I tried on different browsers but still nothing.. Could you confirm you have the same issue from your side ?

    Video : https://d.pr/DQ70QB

    Thanks

  • [deleted] replied
    January 5, 2018 at 9:49am

    Hi phonylux,

    Please make sure that you are using the latest version of our theme first (see release notes).

    We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.

    Thanks!

  • phonylux replied
    January 5, 2018 at 3:49pm

    I am sorry but I tried on a clean new local installation using InstantWP, I just installed the theme with ONLY the required plugins and still nothing ...

    Everything is updated, WP 4.9.1, WooCommerce 3.2.6 and Oxygen 4.7.2

    Is there anything more I can do to debug this issue ? I found it weird I can modify all other shortcodes but features one.

  • [deleted] replied
    January 8, 2018 at 10:07am

    Hi phonylux,

    I have managed to locate the bug and fix it.

    Download this file and replace it in this directory (of the theme): /oxygen/inc/lib/visual-composer/param-types/fontelloicon

    This will fix the issue.

  • phonylux replied
    January 13, 2018 at 8:20am

    Hi Arlind,

    Sorry for late answer I was in vacation, indeed after replacing the file it works as expected.

    Thank you !

  • [deleted] replied
    January 15, 2018 at 7:45am

    Hi phonylux,

    I am glad to hear that it worked for you. Will set this ticket as closed.