If you still have this problem then please share your Wordpress credentials here, because I need to login to your site and test this. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
I can't login on your Wordpress for the moment to test this on our theme. But if the menu appears on the web (as you saw on my video), it should appear on mobile phone too.
P.S: Please make sure to refresh your page multiple times on your mobile phone or visit the page privately because the mobile phones browsers have a cache and don't show changes immediately.
I have used another theme which I use for a other web site and problem is still there ,on other web site everything is working but on this website menu on mobile still not working ectualy I donot know what is the problem and what to do.
Menu on mobile not responding ,please help...
Hi there,
Please check if you have setup you menu correctly (Video: https://d.pr/v/WHvRT4).
If you still have this problem then please share your Wordpress credentials here, because I need to login to your site and test this. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Hi there,
Please see this video https://d.pr/v/Ltv2bS
Have a great day!
But this way I will have two menus on web site and still not working on mobile .
Menu was working properly till yesterday . The menu icon was all the time visible on mobile but nothing happen when clicking on the menu icon .
Hi Gloria,
Please see this video (https://d.pr/v/tSoWgg) to learn which is the Top Menu and which is the Main Menu.
As i can see the menu is working as it should on PC and on Mobile.
Have a great day!
have you tried to open menu on mobile ? I have try mobile phones and on all three is not working ,once i click on menu icon my keyboard pops up .
Hi Gloria,
I can't login on your Wordpress for the moment to test this on our theme. But if the menu appears on the web (as you saw on my video), it should appear on mobile phone too.
P.S: Please make sure to refresh your page multiple times on your mobile phone or visit the page privately because the mobile phones browsers have a cache and don't show changes immediately.
Thanks!
I have used another theme which I use for a other web site and problem is still there ,on other web site everything is working but on this website menu on mobile still not working ectualy I donot know what is the problem and what to do.
Kind regards,
Gloria
Hi Gloria,
You need to send me your Wordpress credentials so I can continue to check your problem if you want.