I just noticed that when using Chrome (on windows 10) the sub-sub-menu disapears before you have time to hover over it, making customers not able to go the the sub categories. If you move your mouse pointer really fast, it is possible to keep it open. Works ok in MS Edge though.
Issue is present in the Kalium Store demo as well.
Can you please tell us what version of Google Chrome browser you are using? I'm using version 63.0.3239.84 but this behavior is not happening to me as you can see on the video that i recorded for you earlier.
Now I'm in the office and I don't have a Windows machine with Microsoft Edge browser in it. When i go to my home I will try to test this again over the weekend.
I have modified the code that handles the hover of submenus so now it should work properly. Here is what you need to do:
1. Download this file and replace it in this directory (of the theme): /assets/js
2. If you don't see the change immediately, please hard-refresh your browser (CTRL/CMD+R) because it takes longer to load the changes, as they are saved in browser cache. Another option is to open new private/incognito window and try if it works.
Hello,
I just noticed that when using Chrome (on windows 10) the sub-sub-menu disapears before you have time to hover over it, making customers not able to go the the sub categories. If you move your mouse pointer really fast, it is possible to keep it open. Works ok in MS Edge though.
Issue is present in the Kalium Store demo as well.
With the main menu fully visible, (https://demo.kaliumtheme.com/shop/) try shop > categories > (sub list)
Thanks
Martin
Hi Martin,
I'm sorry but I can't replicate the issue that you wrote. I just tried that and it works as it should. Video: https://d.pr/v/MBqZC
Thanks!
Hello Ylli,
Strange. Did you use Chrome browser?
Please see attached video using Chrome on Windows 10.
Thanks
Martin
Hi Martin,
I can't download your attached video. Can you please upload this video somewhere and then send me the link?
Thanks!
Hello Ylli,
Please use this link, I hope ti works this time:
https://www.dropbox.com/s/exivfhrk3elr3e3/Kalium%20Shop%20%E2%80%93%20Creative%20Theme%20for%20Professionals%20-%20Google%20Chrome%202018-01-04%2010_16_36.mp4?dl=0
Thanks
Martin
Hi Martin,
Can you please tell us what version of Google Chrome browser you are using? I'm using version 63.0.3239.84 but this behavior is not happening to me as you can see on the video that i recorded for you earlier.
Hello,
I've tried it on two machines with Windows 10, using chrome Version 63.0.3239.84 (same as your) and Version 63.0.3239.108.
I Don't know if the issue is in chrome or in the theme.
Kind regards
Martin
Hi Martin,
Now I'm in the office and I don't have a Windows machine with Microsoft Edge browser in it. When i go to my home I will try to test this again over the weekend.
Thanks!
Hello Ylli,
Thanks. Just to be clear, it is in Chrome browser, on windows 10 machines.
Kind regards
Martin
Hi Martin,
I have modified the code that handles the hover of submenus so now it should work properly. Here is what you need to do:
1. Download this file and replace it in this directory (of the theme): /assets/js
2. If you don't see the change immediately, please hard-refresh your browser (CTRL/CMD+R) because it takes longer to load the changes, as they are saved in browser cache. Another option is to open new private/incognito window and try if it works.
Hello Arlind,
Your fix seems to have solved the issue. Thanks!
Kind regards
Martin
Thats great Martin, I am glad that it worked for you.
Will set this ticket as closed now.