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  Public Ticket #1414315
Theme Options is disabled
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Comments

  • Rohit started the conversation

    Hi there.

    My website rohitramesh.com was hacked, so I had to changed my hosting server to a new server. After changing the server the THEME OPTIONS stopped working/disabled. The page is blank and just showing an error message.

    Without the theme options i am facing a big difficulty to make any changes to my website. kindly help me with this issue.

    Thank you!

  • [deleted] replied

    Hi Rohit,

    I will try to help you this time even that your support has expired a long time ago. After the 6 months support expires you need to purchase a support package if you want to use theme support for 6 more months (read more).

    It seems that you haven't imported the theme as it should, I can't grant you that I will fix your problem but please send me your Wordpress and FTP credentials and I will try to check what is the issue.

    To include your credentials click Insert Credentials button in editor toolbar.