Suddenly I can't choose the template that I want to use for the FAQ page or any page, I was updating the FAQ page and when I click on update all the "FAQ Items" vanish.....I tried to restored to a previous version without luck.
This is an issue that hasn't happen to any user and for that I need to login on your site and inspect what is the problem.
Can you please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Hi @Yllli, I was able to solve this yesterday, doing a backup updating everything and upload the backup again. Apparently visual composer was messed up some how :/.
Thank you any way and I hope this info can help others
Hi,
Suddenly I can't choose the template that I want to use for the FAQ page or any page, I was updating the FAQ page and when I click on update all the "FAQ Items" vanish.....I tried to restored to a previous version without luck.
Thanks
Hi there,
Please see this video to learn how we managed to create the FAQ page.
Have a great new year.
Hi @Ylli thanks for your answer as I said in my original comment, I can't select the template because there is no option for this.
Check the screenshot attached please, that used to be the working FAQ page.
I was updating the contact page, and the same issue happened...I need help ASAP. Is there a way to communicate faster ?
Hi Mario,
This is an issue that hasn't happen to any user and for that I need to login on your site and inspect what is the problem.
Can you please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Thanks!
Hi @Yllli, I was able to solve this yesterday, doing a backup updating everything and upload the backup again. Apparently visual composer was messed up some how :/.
Thank you any way and I hope this info can help others
Glad to hear that.
Have a great weekend!