Have you checked if your PHP version and your PHP limits are as required, because demo content fail can happen if those PHP limits are lower as the Wordpress and Kalium require. For more info please read this article WordPress and Kalium Server Requirements.
Also lots of the menus that are duplicated are showing because you have installed multiple demo-contents in one installation.
So when you increase your PHP limits you can reset your Wordpress installation by using this plugin Wordpress Reset (By Matt Martz) and then activate the theme and try to import one demo-content again.
— Fonts are not appearing because you need to install them on the Typography section of the theme.
Can you please share your Wordpress credentials here, because I need to login to your site and test this issue. To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.
The problem was happening because the same font is installed multiple times because you tried to import the demo-content multiple times. Video: https://d.pr/v/pN031p
I deleted unnecessary fonts and I only added the fonts that the demo has, now everything is working as it should.
This is the reason why demo-content failed to import for you. please read the requirements article again carefully and ask your server provider to update the PHP version to PHP 7.
When you do that please write me again and I will install (for free) the demo-content that you want to install because when you are on PHP 7.0 those problems will not happen again and everything will work as it should on your site.
Sorry but when i go to System Status page the same old PHP version is active. Please read carefully my last reply again. And please send your hosting provider the sample email that we added on the article WordPress and Kalium Server Requirements.
Hope that you can make it possible for me so i can install demo-content (even that this service is out of support scope).
Dear team,
after installing you theme, my landing page looks like in the attachement. Could you help me with that?
thanks!
Hi there,
That is happening because you maybe have installed but you have not activated theme required plugins such as WPBakery Page Builder.
Please go to your Wordpress Dashboard > Appearance > Install Plugins to install and activate the theme required plugins.
Thanks!
Dear Ylli,
thank you for your support, I have already installed WPBakery Page Builder, but another problem appears.
I have tried installing several themes, but all of them have few errors. Please take a look at the screenshots (I have installed all required fonts).
In Agency theme - fonts and icons are wrong.
thank you for your help,
Paulina
Hi Paulina,
Have you checked if your PHP version and your PHP limits are as required, because demo content fail can happen if those PHP limits are lower as the Wordpress and Kalium require. For more info please read this article WordPress and Kalium Server Requirements.
Also lots of the menus that are duplicated are showing because you have installed multiple demo-contents in one installation.
So when you increase your PHP limits you can reset your Wordpress installation by using this plugin Wordpress Reset (By Matt Martz) and then activate the theme and try to import one demo-content again.
— Fonts are not appearing because you need to install them on the Typography section of the theme.
Have a nice day!
Dear Ylli,
thank you for your response, I will check it with my developer.
As I said before, all fonts are installed and they still do not appear.
best wishes,
Paulina
Hi Paulina,
Regarding to fonts question.
Can you please share your Wordpress credentials here, because I need to login to your site and test this issue. To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.
Hi Paulina,
The problem was happening because the same font is installed multiple times because you tried to import the demo-content multiple times. Video: https://d.pr/v/pN031p
I deleted unnecessary fonts and I only added the fonts that the demo has, now everything is working as it should.
P.S: I have send you the article to read about the Kalium and Wordpress server requirements, now I checked your System Status page and as you can see too your PHP version is very very old
(view on new page)
This is the reason why demo-content failed to import for you. please read the requirements article again carefully and ask your server provider to update the PHP version to PHP 7.
When you do that please write me again and I will install (for free) the demo-content that you want to install because when you are on PHP 7.0 those problems will not happen again and everything will work as it should on your site.
Have a nice day!
Dear Ylli,
thank you for all your help, I really appreciate that.
Version of php should be fine already, so it's ready for you :)
thanks!
P.
Hi Paulina,
Sorry but when i go to System Status page the same old PHP version is active. Please read carefully my last reply again. And please send your hosting provider the sample email that we added on the article WordPress and Kalium Server Requirements.
Hope that you can make it possible for me so i can install demo-content (even that this service is out of support scope).
Thanks!
Dear Ylli,
I've talked with my developer and PHP version should be fine now.
kind regards,
Paulina
Hi Paulina,
I just installed demo-content for you. Everything went fine now as you can see on this video https://d.pr/v/BQUHwS.
Now please just go to Laborator > Product Registration and activate your product.
Have a great day!
great, thank you!!
Paulina
Glad to hear that Paulina
P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.
A huge thank you from Laborator in advance!
Will set this ticket as solved from here.