Having been notified that the Kalium v2.1.6 was available, the installation immediately failed with error 500, and also the same error on the served web page. I could not even get to the login page.
I then disabled all plugins and enabled debug in wp-config.php and got the following output:
Notice: Undefined property: stdClass::$kalium_url in /home/virtual/(name of my site)/public_html/wordpress/wp-content/themes/kalium/inc/classes/kalium-main.php on line 129 ( and a lot more trace-back detail.)
Reenabling some key plugins like simple-ssl and wordfence I was able to get the web page up again, but not get into the wp-admin.
Fix worked, as did 2.1.6.2 - saved the day. My support subscription had just expired, so I had to renew to even submit the ticket, so Merry Christmas ;-) Now, this bug disabled access to both admin and the web page, and my guess is that some non-tech admins out there will not sleep well tonight. If you have a way to quickly reach out to these with load-classes.php, it would be a life-saver.
Thanks for your suggestion, unfortunately we can't serve the file for those users, but we can see that 60 users downloaded that update and we notified a lot of users on our support system and our theme comment section so I think that those users will see any of those comments.
Hi,
Having been notified that the Kalium v2.1.6 was available, the installation immediately failed with error 500, and also the same error on the served web page. I could not even get to the login page.
I then disabled all plugins and enabled debug in wp-config.php and got the following output:
Notice: Undefined property: stdClass::$kalium_url in /home/virtual/(name of my site)/public_html/wordpress/wp-content/themes/kalium/inc/classes/kalium-main.php on line 129 ( and a lot more trace-back detail.)
Reenabling some key plugins like simple-ssl and wordfence I was able to get the web page up again, but not get into the wp-admin.
Any help?
Best regards,
Kjell
Hi Kjell,
Can you please download load-classes.php file and replace it in this directory (of the theme): /wp-content/themes/kalium/inc/classes
Thanks and sorry for inconvenience. We also released a new theme update that should fix this issue that happen for some users.
Thanks!
Hello Ylli,
Fix worked, as did 2.1.6.2 - saved the day. My support subscription had just expired, so I had to renew to even submit the ticket, so Merry Christmas ;-) Now, this bug disabled access to both admin and the web page, and my guess is that some non-tech admins out there will not sleep well tonight. If you have a way to quickly reach out to these with load-classes.php, it would be a life-saver.
Best regards,
Kjell
Hi Kjell,
Thanks for your suggestion, unfortunately we can't serve the file for those users, but we can see that 60 users downloaded that update and we notified a lot of users on our support system and our theme comment section so I think that those users will see any of those comments.
Thanks you and have a great day!