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  Public Ticket #1394375


  • sharne started the conversation

    Hi. I have a failure notice when i try to upload and install the aurum.zip in wordpress. It does not even say installing or unpacking. After i click the install button it bombs out.

  •  323
    Art replied

    Hi sharne,

    What message do you get when it "bombs out", please add as many informations as possible.

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Kind regards,

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