Okay
  Public Ticket #1381302
Demo Content Install
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  • Sandra2802 started the conversation

    Hi

    I am trying to import the sample content and errors appear importing typography and other content.
    I attached an image below

  • [deleted] replied

    Hi Sandra,

    For most of the cases reason why our clients are having issue with Demos Installation is that Kalium has some Minimum Requirements for it. Please consider reading the article we wrote about Kalium Server Requirements.

    Thank you.

  • Sandra2802 replied

    Hi. I still can’t install the demo content. I am working in a local server (wamp). I attach 1 image with the System Status and 2 with the report of problems when I try to install the demo content

    My Current PHP Limits

    max_execution_time 5000

    memory_limit 128M

    post_max_size 750M

    upload_max_filesize 1000M

    max_input_time 5000


  • [deleted] replied

    Hi Sandra,

    Sorry for the late reply, Eroll became a father the other week so he took a vocation. I will handle your ticket from now on

    It's very difficult to help you because your site is on Localhost. But thank you very much for sending us some screenshots because in one of your screenshots I saw that you are using a very old version of our theme and also a very old of Wordpress.


    (see a larger image)

    So:

    1— You are using an old version of our theme 2.1.4, the latest version for the moment is 2.2 (read release notes), please update your theme first and then the premium plugins too.

    After you update the theme, there is a chance that we also updated some of the plugins that we offer. To update those plugins to the latest version that we support, just go to Appearance > Install Plugins.

    2— Your Wordpress version is very old, once you update your theme then please update your plugins and then go to Wordpress updates section and update your Wordpress.

    When you update everything please try to install demo-content again, and if you still have problems please add your site Online somewhere and then we will check what is the problem again for you.

    Thanks for your understanding!