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  Public Ticket #1374257
Customization Page Blank
Closed

Comments

  • cwasylow started the conversation
    November 20, 2017 at 4:34am

    When I go to customize my Aurum theme the page is completely blank

  •  1,561
    Laborator replied
    November 20, 2017 at 8:42am

    Hi cwasylow,

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team

      Documentation         Join Kalium Users Group

  •   cwasylow replied privately
  • cwasylow replied
    November 21, 2017 at 1:05am

    did you look into this

  • [deleted] replied
    November 21, 2017 at 9:57am

    Hi cwasylow,

    I have managed to fix this issue. It was a theme related and it won't happen in the future.

    Clicking Customize button will now show the homepage:


    (view large version)

    P.S: This Customize area most of the time is used from default Wordpress themes. You can find our theme options by going to Laborator > Theme Options.