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  Public Ticket #1364535
Cross-selling not added to cart
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  •  3
    swedenaskari started the conversation

    Hello

    I am setting upp cross-selling for my site, and everything looks good.

    But in cart page, when pressing the button "add to cart" on one of the cross selling items, it takes me to the single product page of the item, instead of adding it direclty to the cart ---without entering the single product page of the cross selling item---

    Is there any bug or is it made like this? Is there any code that can help me change it so it can be added to cart direclty instead of redirecting to the single product page? Because i dont want to loose the customer when they come to the cart, i want them to stay on the same page and finish the purchase.

    Also i am using only products that have no variations so it easily can be added to cart without choosing size/color/other variation.


  • [deleted] replied

    Hi swedenaskari,

    Can you please make a video of this and then send us that video to see.

    Thanks!

  •  3
    swedenaskari replied

    Hello

    As you can see in the video, when adding something to the cart from the cross sell products, they actualy do not get added to cart, they redirect to the product and make you leave the cart.

    The point is to just add it fast in the cart without leaving the cart if you understand what i mean?
    Is there someway to fix this? Thank you!!

  • [deleted] replied

    Hi swedenaskari,

    Cross sell products are not implemented on Aurum theme. I think that this area is showing from any plugin that you have installed or by any modification of the theme.

    Thanks!