Okay
  Public Ticket #1363679
Install plugins
Closed

Comments

  • Sandra2802 started the conversation
    November 9, 2017 at 9:02pm

    Hi!

    I'm trying to install the following plugins:

    Advanced Custom Fields
    Portfolio Post Type
    WooCommerce

    And I get the following information, for the Advanced Custom Fields plugin for example:

    Downloading the installation file from https://downloads.wordpress.org/plugin/advanced-custom-fields.4.4.12.zip...

    Failed download. No working transports found

    Thanks!!

  • [deleted] replied
    November 10, 2017 at 3:58am

    Hi Sandra2802,

    Currently our server has gone down and you where not able to access it.

    If you can share with us your sites WP Credentials we can installed manually.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Thank you.

  • Sandra2802 replied
    November 12, 2017 at 5:25pm

    Hi again!!

    I have installed my wordpress on a local server..

    Best

    Sandra

  • Sandra2802 replied
    November 12, 2017 at 5:36pm

    Example:

    Advanced Custom Fields

  • [deleted] replied
    November 12, 2017 at 7:02pm

    Hi Sandra,

    Now our server is back online you can try to activate and download any plugin for instruction please refer our article Installing and Updating Premium Plugins.

    Thank you.

  • Sandra2802 replied
    November 13, 2017 at 8:47pm

    Hello,

    thank you very much for your response but I continue to have problems with the installation of the following plugins:
    Advanced Custom Fields
    Portfolio Post Type
    WooCommerce

    Best

  • [deleted] replied
    November 13, 2017 at 9:54pm

    Hi Sandra,

    Deactivate the license and re-activate maybe this will help you.

    Thank you.

  • Sandra2802 replied
    November 14, 2017 at 3:03am

    Hi Eroll

    I send you an attachment file with the system report. Maybe you can see something...

    How can I desactivate the license?

    Best,

    Sandra

  • [deleted] replied
    November 14, 2017 at 5:50am

    Hi Sandra,

    Please see the image below for more details.


    (view large version)

    If you have further issues please share your WP Credentials with us, and we will check the issue from close view.

    To include your credentials click Insert Credentials button in editor toolbar. (See how).

    Additional few helpful links:

    Activating the theme

    Kalium Server Requirements

    Thank you.