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  Public Ticket #1363000
Revolution slider and form padding
Closed

Comments

  •  2
    Tsueyxian started the conversation

    Hello, 2 issues:

    1- Revolution Slider gone throughout all website

    2- In firefox only: Form: the theme adds padding to the input, which that the text is not shown as it is hidden below the box. Thank you,

    Pang

  • [deleted] replied

    Hi Tsueyxian,

    1) You have disabled Rev. Slider or WPBakery Page Builder, or worst you have deleted the slider.

    2) Which OS ( Windows & iOS ) are you using on Mac looks nice?

    Thank you.

  •  2
    Tsueyxian replied

    Hello,

    I cannot find rev slider in plugin, wp bakery is there and updated, and I can confirm I didn't delete anything, I was definitely have updated some plugins thou.... anything I can do?

    I didn't want to update my theme, is this possibly the reason? (Last time when I did updated, there were many unwanted changes on style hence decided not to do any)

    Regards on questions 2, I have solved it myself- thanks anyway .)

    Heres my login detail:
    tsueyxian / heyiamux88


    Thank you!

    Pang



  • [deleted] replied

    Hi Tsueyxian, 

    Can you check the WP Credentials, please.

    Thank you.

  •  2
    Tsueyxian replied

    Hello,

    Just did double check, they are right:

    Username: tsueyxian or [email protected] 

    Password : heyiamux88

    Thank you!

  • [deleted] replied

    Hi Tsueyxian,

    This time it worked with email, 

    1) Revolution Slider, directory already is on you site, but the plugin it self maybe during update had some fails, and process as stop in the middle, you can't even install now it has to be delete from FTP manually.

    2) After you Delete the folder from ftp please read the article article How to install and update Premium Plugins.

    3) Have don backup to your site,

    4) Update Kalium Theme we highly recommend you will get bug fixe, security and more...

    Thank you.