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  Public Ticket #1353118
Missing link to activate product
Closed

Comments

  •  1
    RembrantF started the conversation
    October 31, 2017 at 4:38pm

    Hi,
    I have problem with product registration. I bought Kalium theme, but when I click to activate product in laborathor, it is not working because there is no link.

    Thank you for help

  • [deleted] replied
    November 1, 2017 at 7:30am

    Hi RembrantF,

    Can you please share your Wordpress and FTP credentials here, because I need to login to your site to test and probably fix the issue. 

    To include your credentials click Insert Credentials button in editor toolbar so your reply be private (See how)

  •   RembrantF replied privately
  • [deleted] replied
    November 1, 2017 at 9:43am

    Hi RembrantF,

    You have problems with file permissions on your server (Video: http://drops.laborator.co/zYPLCM), 

    You just need to write your hosing provider and they will easily fix this problem for you.

    Then you can activate and work on your theme without any problem

    Thanks!

  •  1
    RembrantF replied
    November 1, 2017 at 10:02am

    YES! 

    I'm activated, Thanks

    Best regards,

    Robert

  • [deleted] replied
    November 1, 2017 at 1:21pm

    You're welcome Robert

    P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.

    A huge thank you from Laborator in advance and have a wonderful day!