We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If not, then please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
I just tested this strange problem and as you can see (Video: http://drops.laborator.co/J6v5Kp) the problem is happening only on your Child Theme. It seems that you are using an outdated file on your Child Theme because on the Kalium Main everything is working fine.
Well, I have found where the problem is And it’s not my child theme cuz it is fine and updated.
When you tried to open images in a gallery with the Kalium Main theme activated without any theme customizations it worked fine, sure. But, if you go to the Theme Options > Portfolio Settings > Portfolio Layout and you do some simple customizations (like I had on my child theme):
Portfolio Layout Type >>Titles Inside And Thumbnail Options >> No hover effect.
THAT’S WHERE THE BUG IS. After that it starts redirecting the viewer from the lightbox mode to a single-image page!
I’ve tried it both on the child theme and on the Kalium Main theme multiple times and every time when I disable the hover effect over images in a gallery - this issue appears.
I want to be able to use the theme to its full potential and I’m getting quite disappointed already. Please fix this problem
Thank you very much for describing this problem, we didn't knew that this was a problem on our theme and you helped us a lot when you wrote us how this problem happened to you.
We fixed this problem and we will release a new update today that will fix this problem too and also will support latest Wordpress version
Hi, I have a problem.
When I go to my portfolio page https://dariacallie.com/paintings/ and click on an image it opens it in a lightbox mode and then redirects me to a single image page https://dariacallie.com/portfolio/glow/ in a couple of seconds.
I want to be able to just open an item with lightbox and normally click through the items within it.
How can I fix this?
Thank you
Hi Daria,
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If not, then please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Thanks!
Hi Daria,
I just tested this strange problem and as you can see (Video: http://drops.laborator.co/J6v5Kp) the problem is happening only on your Child Theme. It seems that you are using an outdated file on your Child Theme because on the Kalium Main everything is working fine.
Thanks!
Hello Ylli
Well, I have found where the problem is
And it’s not my child theme cuz it is fine and updated.
When you tried to open images in a gallery with the Kalium Main theme activated without any theme customizations it worked fine, sure.
But, if you go to the Theme Options > Portfolio Settings > Portfolio Layout and you do some simple customizations (like I had on my child theme):
Portfolio Layout Type >>Titles Inside
And Thumbnail Options >> No hover effect.
THAT’S WHERE THE BUG IS. After that it starts redirecting the viewer from the lightbox mode to a single-image page!
I’ve tried it both on the child theme and on the Kalium Main theme multiple times and every time when I disable the hover effect over images in a gallery - this issue appears.
I want to be able to use the theme to its full potential and I’m getting quite disappointed already. Please fix this problem
Thank you! I hope to hear from you soon
Hi Daria,
Thank you very much for describing this problem, we didn't knew that this was a problem on our theme and you helped us a lot when you wrote us how this problem happened to you.
We fixed this problem and we will release a new update today that will fix this problem too and also will support latest Wordpress version
Have a wonderful weekend!