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  Public Ticket #1326404
Kalium sidebar menu
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Comments

  • naomishoots started the conversation

    Hi there, I've had no problems setting everything up except the menus. Standard menu is fine but I fail trying to use the other menus, i'm trying to setup sidebar menu and nothing happens when you click on the menu icon.

    Clicking the icon goes to http://fotaadventure.com/# but does nothing.

    Thanks for your help,

    Naomi

  • [deleted] replied

    Hi naomishoots,

    Please consider reading the article we wrote about Setting up the Menu and Menu Types.

    Issues why it not working is any conflict with any third party plugins you my have installed which is not part of Kalium Theme, currently i wasn't able to see your site cause is in Welcome or Maintenance mode.

    Otherwise please can you provide us with WP Credentials, we have to look from close view.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Your information will be safe because your reply will be marked as private automatically. 

    Thank you.

  •   naomishoots replied privately
  • [deleted] replied

    Hi naomishoots,

    I can see there is an issue I will assign this ticket to dev team, currently i have disabled the plugin : Wordfence Security until dev team will take care of it and we will activated again.

    Please be patient until they will be able to contact you for any update.

    Thank you.

  • [deleted] replied

    Hi Naomi,

    Arlind here from the dev team. I am seeing an error in console however I was not able to login to your WP admin panel to test the settings because of this error:


    (view large version)

    Can you please give me access to your admin panel so I can check where the problem is coming from.

  •   naomishoots replied privately
  • [deleted] replied

    Hi Naomi,

    I have managed to login to your site and set the sidebar menu as default. 

    http://drops.laborator.co/lHrJic

    I have tested it and it worked so I am not sure if this is the problem you have been encountering, please let me know.

    Note: Now the default menu is set to sidebar menu after testing and showed that had no errors.

  •  1
    martinR replied

    /*I have the same problem as Naomi describes, but unfortunately, I didnt find helpful advice. Could you provide more details?

    Thanks for help*/

    Solved. Problem was in some confilct with scripts added by head and footer insert plugin. I did this because of my forgoing theme.

    Martin

  • [deleted] replied

    Glad to hear that.

    Will set this ticket as solved from here.