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  Public Ticket #1323879
Default size of full width slider image?
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  • ilianandreev started the conversation

    Hello,

    I reviewed the documentation of Aurum and LayerSlider but cannot understand what is the default size for a full width layer slider. I also checked our showcase sites and it looks like the size of every banner is different both in width and height! Can you help me with that?

  • [deleted] replied

    Hi,

    In fullwidth mode the base size is set in Canvas width and Canvas height:


    (view large version)

    So after you create that, it will be stretched proportionally to the browser width by automatically generating the proper height.

  • MusthaveParty replied

    Hi Arlind, 


    I also have a question about the slider image. When I see the website in mobile, the little images in the slider are not in the right place. And if you look on the desktop, everything is oke.

    And can I change the width from my cart? There's a huge space between the products and the price. (http://recordit.co/FBEA0DucUo)

    Regards Sharon

  •  1,560
    Laborator replied

    1. The slider automatically resizes the slider to make it responsive on each device, to see what the problem may be can you please provide your login credentials, you can do that by clicking on the Insert Credentials button in the textarea. Please take some time to read this from our documentation:

    With Aurum you will get a free copy of LayerSlider, this copy does not include support for the plugin, auto-plugin updates and premium pre-made sliders. Plugin updates will be included on every new theme update, which are frequent .

    2. Did you set up the cart page with VIsual Composer? If you want to make it full width do not use Visual Composer but simply set page template to Fullwidth:


    (view large version)

    Best regards,
    Laborator Team


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  • MusthaveParty replied

    Hi Art,

    Thanks for your replie. Step 2 worked for me, thanks!

    I don't update LayerSlider because I know it's a plugin of the theme.

    Kind regards,

    Sharon

    Site CredentialsWP
    WordPress Credentials
    Admin URL:https://musthaveparty.nl/wp-admin
    Username:LaboratorSupport
    Password:6XSkj8n3ZQZJrP&FRlnmc2W%
    {"wp":{"use":true,"adminUrl":"https://musthaveparty.nl/wp-admin","username":"LaboratorSupport","password":"6XSkj8n3ZQZJrP&FRlnmc2W%"},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

     

  •  1,560
    Laborator replied

    Hi Sharon,

    Your login credentials don't seem to be working, tried them 2 times but the same, can you please check them again?

    Best regards,
    Laborator Team


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  • MusthaveParty replied
    Site CredentialsWP
    WordPress Credentials
    Username:LaboratorSupport
    Password:rKZi)ezCjF!I(f#pgvzX9VI*
    {"wp":{"use":true,"adminUrl":"","username":"LaboratorSupport","password":"rKZi)ezCjF!I(f#pgvzX9VI*"},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

    Does this work?

    Kind regards,

    Sharon

  •  1,560
    Laborator replied

    Hi Sharon,

    I wasn't talking about updating the slider, but what's included when purchasing the theme and what not, slider (and other plugins) support is not included.

    Anyway, I tried fixing your problem and I think that I made it, your issue was coming from the antique version of LayerSlider which was since the beginning of the theme and it seems you have never tried to update it.

    Now it is using almost the latest version of it since there are always updates for plugins, and in the upcoming weeks we'll release a new theme update including updates for plugins too.

    Best regards,
    Laborator Team


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