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  Public Ticket #1322598
Advanced Custom Fields not working
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Comments

  •  1
    Marcel started the conversation

    When adding a post, portfolio item or page the parameters and options are not visible. The frame is visible but the actual options aren't as you can see on the image. All plugins and the theme have been updated today. It's a locally hosted site so I don't know how to share the login etc.

  • [deleted] replied

    Hi Marcel

    I tried to access you wp-admin area to investigate the issue but WP Credentials seems to be changed since last time.

    Can you try your self something, if you have installed any third party plugin that is not part of Kalium Theme please disable to fix issues, there is an conflict between I believe but not sure, since i wasn't able to try my self.

    Thank you.

  •  1
    Marcel replied

    Hi Eroll,

    Thanks for the response. The online version of the site is an old version, it's not in use and I'm working on a localhost XAMPP site now. I attached some screenshots of my plugin list, I don't believe I have any other plugin's right?

    If you don't know a solution I will upload the site to an online location.

    Thanks in advance.

    Marcel

  • [deleted] replied

    Hi Marcel

    Can you sent also the Report from System Status. See the image below.


    (view large version)

  •  1
    Marcel replied

    Hi Eroll,

    The System status report. I see that the license is not activated? Strange. Could that be the problem?

    ### Theme Information ###

    Theme Name: Kalium
    Current Version: 2.1.3
    Theme Directory: ~/wp-content/themes/kalium/
    Child Theme: No
    License Activated: ❌

    ### WordPress Environment ###

    Home URL: http://marcels-mbp.home
    Site URL: http://marcels-mbp.home
    WordPress Version: 4.8.2
    WordPress Multisite: -
    WordPress Memory Limit: 256 MB
    WordPress Debug Mode: -
    Language: en_US

    ### Server Environment ###

    Server Info: Apache/2.4.26 (Unix) OpenSSL/1.0.2l PHP/5.6.31 mod_perl/2.0.8-dev Perl/v5.16.3
    PHP Version: 5.6.31
    PHP Post Max Size: 128 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 1560 - Recommended Value: 1600.Max input vars limitation will truncate POST data such as menus. See: "Increasing max input vars limit."
    Max Upload Size: 128 MB
    MySQL Version: 5.5.5
    cURL version: 7.45.0, OpenSSL/1.0.2l
    DOM Document: ✔
    WP Remote Get: ✔
    WP Remote Post: ❌
    GD Library: bundled (2.1.0 compatible)

    ### Active Plugins (11) ###

    "LayerSlider WP" by "Kreatura Media" – 6.5.8
    "Advanced Custom Fields: Flexible Content Field" by "Elliot Condon" – 1.1.1
    "Advanced Custom Fields: Gallery Field" by "Elliot Condon" – 1.1.1
    "Advanced Custom Fields: Repeater Field" by "Elliot Condon" – 1.1.1
    "Advanced Custom Fields" by "Elliot Condon" – 4.4.12
    "Akismet Anti-Spam" by "Automattic" – 4.0
    "Envato Market" by "Derek Herman" – 1.0.0-RC2
    "WPBakery Visual Composer" by "Michael M - WPBakery.com" – 5.2.1
    "Portfolio Post Type" by "Devin Price" – 0.9.3
    "Slider Revolution" by "ThemePunch" – 5.4.5.2
    "SVG Support" by "Benbodhi" – 2.3.11

  • [deleted] replied

    Hi Marcel,

    No I don't think that would cause trouble, try to re-install Kalium Theme Files.

    Thank you.

  •  1
    Marcel replied

    Hi Eroll,

    Is there a way to keep all the settings of the theme while reinstalling it?

    Thanks,

    Marcel

  • [deleted] replied

    Hi Marcel

    Will not effect the DataBase.

    Thank you.

  •  1
    Marcel replied

    Hi Eroll,

    I tried reinstalling the plugin and it didn't work. Then later it magically started working again. Maybe the error was in the cache? Also on the FTP site it works.

    For now the problem is gone. Thanks!

    Marcel

  • [deleted] replied

    Hi Marcel,

    I'm glad to hear that I don't know what was the problem there, i think that it was a cache related too.

    P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.  

    A huge thank you from Laborator in advance and have a great day!

    Thank you.

  •  1
    Marcel replied

    Hi Eroll,

    Did it right away. I'm super happy with the theme, the documentation (discussions) available and the support. Thanks!

    Marcel

  • [deleted] replied

    Hi Marcel,

    I'm glad to hear that

    P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.  

    A huge thank you from Laborator in advance and have a great week!

    Will set this ticket as solved from here.

    Thank you