I'm quite disappointed, waiting for 48 hours to solve a bug with homepage. You requested credentials to see the issue live, i provided them 24 hours ago.... how is it possible that i have to request the same thing three times to have any answer from you....
As i can see one of our support agents asked for your Wordpress credentials and you provided them 21 hours ago. One of the support agents will reply to your ticket very soon.
You can expect a response within 24 – 48 hours Monday to Friday 9am – 1pm CET as we wrote on this page too. But we often reply to all the tickets within 24 hours.
I'm quite disappointed, waiting for 48 hours to solve a bug with homepage. You requested credentials to see the issue live, i provided them 24 hours ago.... how is it possible that i have to request the same thing three times to have any answer from you....
Hi there,
As i can see one of our support agents asked for your Wordpress credentials and you provided them 21 hours ago. One of the support agents will reply to your ticket very soon.
You can expect a response within 24 – 48 hours Monday to Friday 9am – 1pm CET as we wrote on this page too. But we often reply to all the tickets within 24 hours.
Thanks for your understanding!