Okay
  Public Ticket #1317312
theme instillation failed
Closed

Comments

  •  1
    Juliet started the conversation

    I tried to install the theme but it said it was missing style.css stylesheet. see attachment of screenshot.

  •  1,560
    Laborator replied

    Hi Juliet,

    Which file are you trying to import? The file that needs to be imported is oxygen.zip.

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •  1
    Juliet replied

    I am installing the Theme from Theme forest . There a screen shot the file name. its a zipfile

  •  1,560
    Laborator replied

    Hi Juliet,

    That's not right since you have not downloaded only the installable files but the whole theme, extract that file and inside it there is an oxygen.zip file which is the one you should install.

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •  1
    Juliet replied

    I installed the zipfile  see screen shot it still not installing ..I extracted the file. 

  •  1,560
    Laborator replied

    Hi Juliet,

    That's because you have tried many times to install the theme and it created a directory, can you please share your site and FTP credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    P.S. Please remove all those warnings at the top, I could barely see where the installation text is from all these notifications.

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •   Juliet replied privately
  •  1,560
    Laborator replied

    Hi Juliet,

    I have installed the theme and now you can see it live, you can install any demo content to get it like in the demo site.

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group