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  Public Ticket #1304577
Product not showing in cart / cart page not loading
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Comments

  •  4
    David Attewell started the conversation

    Hi,


    Just bought your template and so far very happy.

    I did have an issue where if I add a product to the cart it says at the top banner that the product has been added but it never actually does. I'm also not able to view the shopping cart or checkout pages.

    I also noticed that if I have the customising table open on the left, then the products do actually shop up in the small shopping trolley icon on the top right. I can click on the shopping trolley for a second which shows the products in the cart but then redirects to the home page.

    Any help would be great.


    Thanks,

    Dave

  •  1,560
    Laborator replied

    Hi Dave,

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team


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  •  4
    David Attewell replied

    Hi Art,

    Thanks for getting back to me.

    I think I have figured out the problem. WPEngine helped me with it.

    All the best, great theme!

    Cheers,

    Dave

  •  1,560
    Laborator replied

    Hi Dave,

    Glad to hear that you have managed to fix it.

    Wishing you a great week!

    Best regards,
    Laborator Team


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