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  Public Ticket #1292879
premium fonts
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  • Libete started the conversation

    When I want to install the premium fonts, it doesn't work. "map kan niet aangemaakt worden" (English: "folder can not be created"). I tried to install the theme again, but that doesn't fix the problem.

    When I instal an other font (some google-font) he doesn't make it work on the whole website. I can choose the different pages, but I want the font at the whole site. How can I do that?

    I hope you can help me. 

    Thanks!

    {"wp":{"use":false,"adminUrl":"hetlandvanondersteboven.nl/wp-admin","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

  •  1,559
    Laborator replied

    Hi Libete,

    As you are describing it I think you've not activated the theme.

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team


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  •   Libete replied privately
  •  1,559
    Laborator replied

    Hi Alline,

    Your login credentials aren't working, can you please check again before posting them here.

    Best regards,
    Laborator Team


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  •   Libete replied privately
  •  1,559
    Laborator replied

    Hi Liberte,

    The font installation method does not support the FTP Connection Information wizard, so you will need to disable that feature and then go to the Typography and install the fonts you want, to remove the Connection Information wizard see this article I found.

    Best regards,
    Laborator Team


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