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Okay
  Public Ticket #1290171
After Plugin Installation - No Backend anymore
Closed

Comments

  •  15
    Scolex_de started the conversation
    September 1, 2017 at 8:16am

    Hi,

    again an issue.

    After installation of WP Mail Plugin (https://documentation.laborator.co/kb/kalium/contact-form-doesnt-send-emails/) there is just an white blank screen after the login.

    Even the Source Code ist empty.

    On localhost I get several Error messages by installing the plugin:

    Die Plugininstallation ist fehlgeschlagen.
Zurück zur Plugin-Installation
Warning: mysql_query(): MySQL server has gone away in E:\xampp\htdocs\mauthe-wp\wp-includes\wp-db.php on line 1879
Warning: mysql_query(): Error reading result set's header in E:\xampp\htdocs\mauthe-wp\wp-includes\wp-db.php on line 1879
Warning: mysql_query(): MySQL server has gone away in E:\xampp\htdocs\mauthe-wp\wp-includes\wp-db.php on line 1879
Warning: mysql_query(): Error reading result set's header in E:\xampp\htdocs\mauthe-wp\wp-includes\wp-db.php on line 1879
Warning: mysql_query(): MySQL server has gone away in E:\xampp\htdocs\mauthe-wp\wp-includes\wp-db.php on line 1879
Warning: mysql_query(): Error reading result set's header in E:\xampp\htdocs\mauthe-wp\wp-includes\wp-db.php on line 1879

    Can't install any plugin or update Kalium.
    What to do?

  • [deleted] replied
    September 4, 2017 at 7:14am

    Hi,

    Depending on the errors you have sen't it seems that the database connection is not initiated. You either have an error on MySQL that prevents to start the DB or you need to manually start mysqld service on your localhost. Otherwise these errors wouldn't appear!


    (view large version)

    For more, please contact the host if you see these errors again.