When you login as a customer, and go to the account page. Then you click on the downloads tab, the table that appears looks too squished together and looks difficult to read. I would like to have it the same style as on the Orders tab.
The credentials that are saved in our system do not seem to be working anymore so I couldn't see your issue live, please add them again through the Insert Credentials button.
P.S. Too bad you didn't follow my instructions to add your credentials, your ticket was set to public and the credentials were public for everyone so please take care next time you post them, if you had inserted them through the Insert Credentials button then the ticket would be set automatically to private, no worries now as I have manually done that.
I see the issue, but I cannot get into the admin area where I want to see what you have installed from the plugins. Can you please assign super admin privileges to this user?
Used by millions, Akismet is quite possibly the best way in the world to protect your blog from spam. Your site is fully configured and being protected, even while you sleep.
Customize completely your WordPress Login Screen and Dashboard. Add your company logo to login screen, change background colors, styles, button color etc. Customize your Dashboard footer text also for complete branding.
This is not just a plugin, it symbolizes the hope and enthusiasm of an entire generation summed up in two words sung most famously by Louis Armstrong: Hello, Dolly. When activated you will randomly see a lyric from Hello, Dolly in the upper right of your admin screen on every page.
The highest rated and most complete WordPress performance plugin. Dramatically improve the speed and user experience of your site. Add browser, page, object and database caching as well as minify and content delivery network (CDN) to WordPress.
Receive credit card or PayPal payments using Paypal Powered by Braintree. A server with cURL, SSL support, and a valid SSL certificate is required (for security reasons) for this gateway to function. Requires PHP 5.4+
Drag and drop page builder for WordPress. Take full control over your WordPress site, build any layout you can imagine – no programming knowledge required.
We have over 35,000 customers and some of them in our support system, when any user is having difficulties with their theme setup we need the login credentials to see what we can do about it even though this is not something other authors do in ThemeForest since they have just a quick-help and support. The ticket is private here so no-one will see it except you and us the creators of this theme, we have never had an issue with any of the credentials so it is your choice if you want to collaborate with us trying to find the issue.
P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).
A huge thank you from Laborator in advance, wishing you a great week!
When you login as a customer, and go to the account page. Then you click on the downloads tab, the table that appears looks too squished together and looks difficult to read. I would like to have it the same style as on the Orders tab.
The credentials that are saved in our system do not seem to be working anymore so I couldn't see your issue live, please add them again through the Insert Credentials button.
Best regards,
Laborator Team
Hi Julius,
Unfortunately I cannot log into your site as I get blocked by Wordfence as I could see, please check the image below:
(view large version)
P.S. Too bad you didn't follow my instructions to add your credentials, your ticket was set to public and the credentials were public for everyone so please take care next time you post them, if you had inserted them through the Insert Credentials button then the ticket would be set automatically to private, no worries now as I have manually done that.
Best regards,
Laborator Team
sorry try again
Hi Julius,
I see the issue, but I cannot get into the admin area where I want to see what you have installed from the plugins. Can you please assign super admin privileges to this user?
Best regards,
Laborator Team
These are the plugins I have. Should I disable all of them to see if it works?
Customise WordPress with powerful, professional and intuitive fields
Version 4.4.11 | By Elliot Condon | View detailsThis plugin is an add-on for Advanced Custom Fields. It allows you to find coordinates and/or address of a location with Google Maps.
Version 1.0 | By Julien Bechade | View detailsThis premium Add-on adds a repeater field type for the Advanced Custom Fields plugin
Version 1.1.1 | By Elliot Condon | Visit plugin siteUsed by millions, Akismet is quite possibly the best way in the world to protect your blog from spam. Your site is fully configured and being protected, even while you sleep.
Version 3.3.4 | By Automattic | View detailsWordPress Theme & Plugin management for the Envato Market.
Version 1.0.0-RC2 | By Derek Herman | Visit plugin siteCustomize completely your WordPress Login Screen and Dashboard. Add your company logo to login screen, change background colors, styles, button color etc. Customize your Dashboard footer text also for complete branding.
Version 3.5.4 | By Libin V Babu | View detailsThis is not just a plugin, it symbolizes the hope and enthusiasm of an entire generation summed up in two words sung most famously by Louis Armstrong: Hello, Dolly. When activated you will randomly see a lyric from Hello, Dolly in the upper right of your admin screen on every page.
Version 1.6 | By Matt Mullenweg | View detailsAllows you to regenerate all thumbnails after changing the thumbnail sizes.
Version 2.2.6 | By Alex Mills (Viper007Bond) | View detailsSlider Revolution - Premium responsive slider
Version 5.4.5.1 | By ThemePunch | Visit plugin siteEmbeds Tawk.to live chat widget to your site
Version 0.3.2 | By Tawkto | View detailsThe highest rated and most complete WordPress performance plugin. Dramatically improve the speed and user experience of your site. Add browser, page, object and database caching as well as minify and content delivery network (CDN) to WordPress.
Version 0.9.5.4 | By Frederick Townes | View detailsAn e-commerce toolkit that helps you sell anything. Beautifully.
Version 3.1.2 | By Automattic | View details | Docs | API docs | Premium supportReceive credit card or PayPal payments using Paypal Powered by Braintree. A server with cURL, SSL support, and a valid SSL certificate is required (for security reasons) for this gateway to function. Requires PHP 5.4+
Version 2.0.4 | By WooCommerce | View detailsSet up a multi-vendor marketplace that allows vendors to manage their own products and earn commissions. Run stores similar to Amazon or Etsy.
Version 2.0.31 | By WooCommerce | Visit plugin siteWordfence Security - Anti-virus, Firewall and Malware Scan
Version 6.3.17 | By Wordfence | View detailsBeautify the default text/plain WP mails into fully customizable HTML emails.
Version 0.3 | By Nicolas Lemoine | View detailsUse any image from your WordPress Media Library as a custom user avatar. Add your own Default Avatar.
Version 2.0.8 | By flippercode | View details | Support ForumsWP-Optimize is WordPress's #1 most installed optimization plugin. With it, you can clean up your database easily and safely, without manual queries.
Version 2.1.1 | By David Anderson, Ruhani Rabin, Team Updraft | View detailsDrag and drop page builder for WordPress. Take full control over your WordPress site, build any layout you can imagine – no programming knowledge required.
Version 5.2 | By Michael M - WPBakery.com | View detailsThere is a new version of WPBakery Visual Composer available. View version 5.2.1 details. Automatic update is unavailable for this plugin.
YITH WooCommerce Wishlist allows you to add Wishlist functionality to your e-commerce.
Version 2.1.2 | By YITHEMES | View detailsThe first true all-in-one SEO solution for WordPress, including on-page content analysis, XML sitemaps and much more.
Version 5.3.2 | By Team Yoast | View detailsHi Julius,
We need the super-admin user credentials, the one you provided is just a simple user.
Best regards,
Laborator Team
i dont feel comfortable doing that, last time i did that and my website was hacked shortly after
Hi julius,
We have over 35,000 customers and some of them in our support system, when any user is having difficulties with their theme setup we need the login credentials to see what we can do about it even though this is not something other authors do in ThemeForest since they have just a quick-help and support. The ticket is private here so no-one will see it except you and us the creators of this theme, we have never had an issue with any of the credentials so it is your choice if you want to collaborate with us trying to find the issue.
Best regards,
Laborator Team
ok added admin priv
Hi there,
I have added the following CSS to Custom CSS to style the downloads page:
.laborator-woocommerce .myaccount-env .woocommerce-MyAccount-downloads thead th { border-bottom: 2px solid #eee; padding: 15px 0; padding-bottom: 20px; text-transform: uppercase; } .laborator-woocommerce .myaccount-env .woocommerce-MyAccount-downloads td, .laborator-woocommerce .myaccount-env .woocommerce-MyAccount-downloads th { padding: 10px 0; font-size: 110%; } .laborator-woocommerce .myaccount-env .woocommerce-MyAccount-downloads { width: 100%; }Best regards,
Laborator Team
thank you so much, it looks like it should look like now. =)
You're welcome
P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).
A huge thank you from Laborator in advance, wishing you a great week!
Best regards,
Laborator Team