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  Public Ticket #1279828
Problems trying to update Kalium
Closed

Comments

  • holayosoyandre started the conversation

    Hello!

    I'm trying to update the Kalium template to 2.0.7 to the last update 2.1.2.

    The problem is that the "Activate product" button doesn't work and the popup with the Envato information doesn't appear.  I try it with Chrome and Firefox.

    I hope you can help me.

    Andre.

  • [deleted] replied

    Hi holayosoyandre

    Can you please clear the browser cache, please refer tot the article we wrote about How to Clear a Cache