Can you please check if your server meets minimum PHP requirements and PHP version please? To know that we have prepared a nice article that will help you on this Recommended PHP configuration limits.
If you increase limits and this error happens again please don't change anything and send us your Wordpress and FTP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
I'm sorry but there is a little to do from our end because this is not a Wordpress or a theme issue. Please try to increase your PHP limits and then if the problem happens again send us your server informations as I wrote on the last reply then we will check what the problem may be.
Hi,
After I install then activate the theme as per the instructions, immediately the wp-admin page disappears and cannot be accessed.
I had to roll back to a backup via my godaddy hosting and did the same a couple of times and it happens every time.
Kindly I need help with this ASAP.
Thanks,
Redwan
Hi Redwan,
Can you please check if your server meets minimum PHP requirements and PHP version please? To know that we have prepared a nice article that will help you on this Recommended PHP configuration limits.
If you increase limits and this error happens again please don't change anything and send us your Wordpress and FTP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Hi Thanks for that.
It appears that max_execution_time is 30. It is difficult to change myself as I am using a "Managed Wordpress" with godaddy.
Their chat system offline now, I'll try to ask them once I catch them. Mean while, can you help with that if I gave you my credentials?
Thanks,
Redwan
Hi Redwan,
I'm sorry but there is a little to do from our end because this is not a Wordpress or a theme issue. Please try to increase your PHP limits and then if the problem happens again send us your server informations as I wrote on the last reply then we will check what the problem may be.
Thanks for your understanding.
Hi Redwan,
After disabling these plugins:
(view large version)
The site become functional. These plugins were related to Savoy theme so just in case you need to know.
You are now able to use the site with Aurum theme.
Thanks.