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  Public Ticket #1234681
Product Registration on Developerserver
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  • benderute started the conversation

    Unfortunally i made the theme activation/registration on our developerserver without knowing before, that we can not migrate to another URL. We have to change the server now, because our server requirements are not sufficient.

    I thougt, when i delete the theme on our developerserver, i can make a new registration, but this is not possible.

    I am quite unlucky with this activation prozess, because i paid for one liscence. When i want to change the domain with my theme, it must be possible to do that!

    In your activation process there is no warning that this is a domain registration not a product registration.

    Thanks for your help.


  •  1,559
    Laborator replied

    Hi benderute,

    We have noted this in our documentation, please take some time to read the theme licenses and activation article, if you want to change the domain then you can tell us and we will revoke your activation so you can activate it on the new domain.

    Best regards,
    Laborator Team


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  • benderute replied

    hi Art,

    thanks for your message.

    Yes, please revoke my activation.

    Then i will develop the site on my server and migrate it later to the customer server. 


    Thank a lot

    Ute

  •  1,559
    Laborator replied

    Hi Ute,

    I have revoked your license in the test domain, you can now try activating it on the real domain.

    Best regards,
    Laborator Team


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