I have recently purchased a second Kalium theme for a website and installed with successfully on wordpress, however, Visual composer does not seem to be working because it claims I do not have a license for it although it is part of the Kalium wordpress theme. Please let me know how this can be fixed.
Thanks for your reply. I understand you are unable to provide the license key to us. I previously read the article about installing and updating premium plugins, however it was not helpful in solving the problem. Visual composer says there are no updates available or needed, it only needs to be activated. When I click the activate button it asks me to log in with my envato login and then claims there are no licenses available even though it does come with the theme (I know this from another website I have where it works perfectly). Would you have any other suggestions?
Sorry for the misunderstanding, the problem with the Visual Composer is that premium plugins don’t allow us to give customers our license number, so on each premium plugin such as Visual Composer, Revolution Slider and Layer Slider update we release a new update to our theme with the latest version of that plugin included, and customers don’t need to worry about that, so after we have released this update right after us the Visual Composer plugin released a new update so we will have to release a new theme update this week just to include the latest update of Visual Composer.
I have recently purchased a second Kalium theme for a website and installed with successfully on wordpress, however, Visual composer does not seem to be working because it claims I do not have a license for it although it is part of the Kalium wordpress theme. Please let me know how this can be fixed.
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Hi raphaelim
We are not allowed to provide our clients with key that we buy, but you can still use VC and any other premium plugin that is included in our theme.
Please consider reading the article we wrote about How to Install and Update Premium Plugins.
Thank you.
Hi Eroll,
Thanks for your reply. I understand you are unable to provide the license key to us. I previously read the article about installing and updating premium plugins, however it was not helpful in solving the problem. Visual composer says there are no updates available or needed, it only needs to be activated. When I click the activate button it asks me to log in with my envato login and then claims there are no licenses available even though it does come with the theme (I know this from another website I have where it works perfectly). Would you have any other suggestions?
Many Thanks,
Raphael
Hi Raphael,
Sorry for the misunderstanding, the problem with the Visual Composer is that premium plugins don’t allow us to give customers our license number, so on each premium plugin such as Visual Composer, Revolution Slider and Layer Slider update we release a new update to our theme with the latest version of that plugin included, and customers don’t need to worry about that, so after we have released this update right after us the Visual Composer plugin released a new update so we will have to release a new theme update this week just to include the latest update of Visual Composer.
Best regards,
Laborator Team