The bottom end of my logo is getting cut off in my header. It's also at a lower quality than the image I uploaded, even though I scaled it down, not up. It looks like this is only happening in Desktop mode as on a mobile mode, I can see the whole logo in perfect quality. Is there anything that can be done to improve the quality of the logo on Desktop mode?
The bottom padding of my header is plenty at 45px.
I've uploaded the logo in a smaller size (150px) but it's still not looking right. And on other computers we are having the same problem. Is there anything else that can be done?
It looks fine on other browsers, but we are using Chrome, could that be the issue? Shouldn't the theme be responsive to all the top browsers including Chrome?
This is strange, can you please check what version of Chrome are you using? The latest version for the moment is v.59.
For the moment I have difficulties to test this for myself too because we use Retina (HiDPI) devices on our office and we don't have any monitor with low resolution.
P.S: Please update your theme to the latest version from your updates tab.
Hi,
The bottom end of my logo is getting cut off in my header. It's also at a lower quality than the image I uploaded, even though I scaled it down, not up. It looks like this is only happening in Desktop mode as on a mobile mode, I can see the whole logo in perfect quality. Is there anything that can be done to improve the quality of the logo on Desktop mode?
The bottom padding of my header is plenty at 45px.
Thanks!
Leila
Hi Leila,
That is probably happening because you have added a 512 x 512 px logo and that is a very big size.
P.S: On my end everything is working perfect, this is how i see your logo:
(view on new page)
I've uploaded the logo in a smaller size (150px) but it's still not looking right. And on other computers we are having the same problem. Is there anything else that can be done?
It looks fine on other browsers, but we are using Chrome, could that be the issue? Shouldn't the theme be responsive to all the top browsers including Chrome?
This is how different the heading looks comparing Chrome and IE
Hi Leila,
This is strange, can you please check what version of Chrome are you using? The latest version for the moment is v.59.
For the moment I have difficulties to test this for myself too because we use Retina (HiDPI) devices on our office and we don't have any monitor with low resolution.
P.S: Please update your theme to the latest version from your updates tab.
Yes we're using the latest version of Chrome and the latest update of Kalium, but the issue still persists...
A the issue is not just the resolution of the logo, the bottom is cut off a tad bit.
Hi Leila,
Your logo was not 150px as you can see http://drops.laborator.co/spAm6
I uploaded a 300px width logo, can you please check that now?
Thanks!
Thanks Ylli,
That looks a lot better :) You may close this ticket.
Leila
Hi Leila,
Glad to hear that
Will set this ticket as solved from here.
P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.
A huge thank you from Laborator in advance and have a great day!
Will set this ticket as solved from here.