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Hi Kalium team,
i was trying to update a plug-in java code at wordpress>labotory>footer> java>header for my LIVECHAT PLUGIN
with this code
<script type="text/javascript">
window.__lc = window.__lc || {};
window.__lc.license = 8906444;
(function() {
var lc = document.createElement('script'); lc.type = 'text/javascript'; lc.async = true;
lc.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 'cdn.livechatinc.com/tracking.js';
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(lc, s);
})();
</script>
<!-- End of LiveChat code -->
then my internet went down for 5 mins ( network issue), then right now i cant log in the the database/wordpress CMS.
it wrote in LIVE SITE
"Error establishing a database connection""
for the wordpress it appeared:
Error establishing a database connection
This either means that the username and password information in your
wp-config.phpfile is incorrect or we can’t contact the database server atlocalhost. This could mean your host’s database server is down.If you’re unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.
kindly advise and assist on this! Hope this can resolved soonest!
thanks!
regards
Yanwen
{"wp":{"use":false,"adminUrl":"http://www.smallbutsudan.com/wp-admin","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
Hi ywen925
This may caused because you have dropped the code in wrong area and site has crashed if you can provide us with FTP and WP Credentials, we will be happy to help your to restore the site.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Your information will be safe because your reply will be marked as private automatically.
Than we will check how is best way to install the chat you have recently tried to install.
Thank you.